General Informations

These General Conditions of Sale have as their object the purchase of products made remotely via computer network on teteaccessories.com, belonging to Miriam Liguoro P.Iva 08685721212, hereinafter referred to as "the owner", based in Torre del Greco, via delle margherite 26. Each purchase transaction will be governed by the provisions of DLgs. 185/99, DLgs. 206/05; the information directed to the conclusion of the contract will be subject to art. 12 of DLgs. 70/03 and, as regards the protection of confidentiality, will be subject to the regulations of DLgs. 196/03.

Conclusion and effectiveness of the contract

Contracts for the sale of products on the site teteaccessories.com, shall be considered concluded at the time when the purchase order placed by the customer is received by the owner. and the latter accepts it.  The owner will promptly send to the customer a receipt of the purchase order placed by the customer.The customer, by sending his purchase order electronically, declares that he has read and accepted these general terms and conditions and undertakes to observe and comply with them in his dealings with the owner.

Privacy Policy

The owner pursuant to Article 13 of Legislative Decree 196/2003 informs that the personal data and tax data acquired, even verbally, in reference to business relationships established, provided directly by interested parties, or otherwise acquired as part of the company's activities, will be processed in compliance with the regulations referred to and including the obligations of confidentiality provided by them. In relation to the aforementioned data may be exercised the rights referred to in Article 7 DLgs. 196/2003. Any update of this policy will be in the information on the processing of personal data made to the User when filling out the login form or at the time of the order.

Customer's obligations

The Customer is required, before submitting his purchase order, to read carefully these general conditions of sale. The submission of the purchase order implies their full knowledge and acceptance.

Order definition

By placing an order online, the Customer transmits to Tétè Handmade Accessories a proposal to purchase the product and/or products placed in the shopping cart. When the Customer places an on-line order for the products he/she has placed in the shopping cart, he/she agrees to purchase them at the price and terms indicated in these General Terms and Conditions of Sale. The owner will notify the Customer of the 'acceptance and confirmation of the order. In particular, the owner will not accept orders:
if the material, at the time of the order is not in stock and/or
if the Customer is unable or unwilling to pay using credit cards (Paypal).

Terms of purchase

The customer purchases the product, the characteristics of which are explained online in the relevant descriptive and technical sheets, at the price indicated therein to which the delivery costs specified on the site are added. Prior to the submission of the purchase order, the unit cost of each chosen product is summarized, the total cost in case of purchase of several products and the relevant delivery costs.
Once the purchase order has been forwarded, the customer will receive from an e-mail message confirming receipt of the purchase order and containing information about the main characteristics of the purchased good, detailed indication of the price, delivery costs, applicable taxes and means of payment and containing a reference to the general terms and conditions and information about the existence of the right of withdrawal, the conditions and methods of its exercise displayed on the site. Following the approval of Decree Law No. 223 of July 4, 2006 "maneuver bis" Art. 37 paragraphs 8 and 9, converted with Law 248 of August 4, 2006, which came into force on August 12, 2006, by which the obligation to communicate the list of customers and suppliers in case of invoice issuance is reinstated, and Decree Law 78 of May 31, 2010 converted into Law 122 of July 30, 2010, imposes the need to require customers to communicate VAT NUMBER and TAX CODE in the appropriate fields on the site.

Payments

The customer may make the payment due by choosing one of the following listed methods.
Payment by credit card: In the event that the consumer intends to make payment by credit card, he/she may use the PayPal payment procedure, which is suitable for ensuring the confidentiality of the data provided by customers. For any information and further Legal Agreements, the Customer is referred to www.paypal.com.

Product delivery

The purchased goods, together with the relevant invoice, are shipped by courier to the address specified by the Customer when ordering online within 5 working days, except for pre-order products.

Any specific requirements must be made known by the customer to the owner. In case of non-delivery due to the absence of the recipient, at the address specified by him in the order, the courier will leave a notice and try a second time; if the recipient is still absent, the goods will be returned to the sender (the owner).
In this case, the contract shall be deemed to be terminated as of right in accordance with art. 1456 cc, with simple notice of the Seller sent by e-mail to the User and, therefore, the order to all intents and purposes will be canceled. Within 20 days of the above notice, the Seller shall then undertake to reimburse the total amount paid by the User for the Products, minus the costs of the unsuccessful shipment, the costs of returning the Products to the Seller and any other expenses that the Seller has incurred due to non-delivery caused by the absence or inaction of the User in fulfilling its obligation to receive delivery. Any additional storage and transportation costs will be charged to the customer.

Resolution clause

In case of partial or total non-payment of the purchase price of the goods, the owner reserves the right to declare pursuant to and in accordance with Article 1456 of the Civil Code terminated this contract by sending a written notice to the electronic address of the customer.

Claims

For any complaints or clarifications, the customer should contact the e-mail address info@tetehandmadeaccessories.com . The customer will be contacted for clarification within 3 (three) working days of the request.

Application law and venue

This contract is governed by Italian law.
All disputes arising from this contract shall be referred to a conciliation attempt at the Mediation Body of the Milan Chamber of Commerce and resolved according to the Conciliation Rules adopted by the same.
In the event the Parties intend to bring the matter before the ordinary Judicial Authority, the exclusive jurisdiction and forum for any legal action brought by the Buyer under this warranty or any additional legal warranties shall be the Court of Naples. In the event of a victory for the Owner in any legal action, the plaintiff shall reimburse the Owner for the costs, including attorneys' fees and court costs, incurred by the Owner in its defense. 

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